TERMS AND CONDITIONS
Prices are given in both list price (retail) and net price (to qualified trade). Shipping, handling, packing, storage, and insurance charges are not included in price. Items are sent from Los Angeles, CA. All applicable taxes (including sales tax and any export duties/customs) are the responsibility of the purchaser.
A purchase order is mandatory. We will not proceed without written information which may include custom dimensions and finishes. Client design changes after production begins will be subject to additional charges.
All purchasers must provide Bourgeois Boheme with a copy of their valid resale certificate, license, and/or permit to receive net prices as well as to be invoiced tax exempt. Copies of your valid resale license must be provided.
TERMS OF PAYMENT
A fifty percent (50%) deposit is required to enter an order into production. Deposits are not refundable.The balance is due in full upon completion of the order and prior to shipping. Deposits are non-refundable and orders are non-cancelable. Storage charges will apply to orders not paid in full within 15 days of completion. No returns or exchanges..
Products are not UL listed (or listed by any other electrical listing company) unless requested at the time of order. Please consult all rules, regulations, and codes regarding the electrical listing requirements for your intended application. Clients will be charged for UL listing which varies per order.
MATERIALS MAY VARY
Dimensions may vary slightly from those specified since all items are handcrafted and hand assembled. We reserve the right to improve upon any of our designs or finishes without prior notice. The natural materials used in our designs will vary in exact size, shade, texture, and pattern, creating a truly unique piece. Many of our metal finishes are applied by hand and may not match finish samples exactly. Though we treat each metal item against corrosion, we can not be held responsible to any oxidation after client takes possession.. Hand blown glass items may vary in color, size, shape, and texture. Wood is an organic material that reacts differently to stains and lacquers.
PRODUCTION LEAD TIME
Production estimates are given at the time an order is confirmed. They are based on production schedules at the time an order is placed. The precise time of production and delivery is not a condition of sale.
Charges for packing and/ or crating, insurance and delivery are not included. Please specify if you would like to make your own shipping arrangements and we will provide the appropriate information when your order is complete. Otherwise we can provide this service, client will be charged on a separate invoice which is payable before the items are sent.
DAMAGE IN TRANSIT AND REPAIRS
Once the order has left our workshop, we waive responsibility to any damage or delays in transport. Please inspect items immediately upon delivery and file any claims with the shipping company directly. Save packaging in case you need to return any damaged items for replacement or repair.